About Us
Based in Bellmawr, NJ, Dragora Technologies is conveniently located right in the heart of the NJ/Philadelphia Metro area. We are just a couple minutes from Routes 295, 42, 76 and the NJ Turnpike and just a few minutes from key areas such as Philadelphia, Cherry Hill, Mt. Laurel, Haddonfield, Deptford and Turnersville.
We offer computer and IT services for home and business and take pride in our speed, low prices, convenience, accessibility, technical expertise and our world class customer service.
Are you frustrated with your computer? Does it have a virus? Is it in need of repair, or just slow? We can help! Dragora Technologies offers a full line of computer service options for home users including: computer and laptop repair, virus removal, hardware upgrades, hardware and software installation, Windows reinstallation, data backup and recovery, home networking, internal computer cleaning and more. We also provide laptop specific services such as: DC power jack repair and notebook LCD screen repair and replacement.
At Dragora Technologies we believe in being better than our competition in all aspects and our speed, low prices, convenience, accessibility, expertise and exceptional customer service make us the easy choice for computer service and repair.
Speed - We offer same-day service and our average turnaround time is within 24 hours. Often computers and notebooks dropped off in the morning are completed the same day. There's no need to wait days, or even weeks to get your computer back. Often we are done before our competition even starts.
Low Prices - Our prices are guaranteed to be 10-60% off our leading corporate competitor. While it may be hard to believe that we can beat many competitors by 60% it has happened. The more work you have done, the more of a discount we give.
Convenience - To make your service as convenient as possible we offer four great options including: our normal "no lines, no hassles" service at our location; our pickup and dropoff service, free within 15 miles; our fast and convenient onsite service, conducted at your location; our remote service, capable of fixing some software and hardware issues right over the Internet.
Accessibility - Have you ever called a business, only to be stuck in a computer menu nightmare, get hung up on, or perhaps you're just unable to reach anyone. At Dragora, we don't believe this is how customers should be treated. We make an effort to pick up the phone every time it rings and provide a live knowledgeable tech to work with you to make your experience as easy as possible.
Expertise - With many of our competitors, you may get a qualified tech, or perhaps you'll get an inexperienced high school or college student who might misdiagnose your problem, resulting in wasted money, or a computer that will come back with more problems. At Dragora, we guarantee that we won't let anyone touch your computer unless they are thouroughly qualified with years of real world work experience.
Customer Service - Superb customer service is the difference between a company that is good and one that is great. At Dragora Technologies, we are committed to excellent, personal, customer service. We want you to tell your friends and family about us and look at us the same way you would a great family doctor. We're not happy unless you're happy.
Today almost every company has computers and networks, but small businesses face a difficult decision, whether to hire full time IT staff, or hire an outside company to do the job. Many times, hiring internal staff is the wrong decision. A dedicated technician may spend much of their time with little, or nothing to do. What's more the cost of benefits plus a yearly salary can be quite expensive. This is where Dragora Technologies can help.
Whether your business has one computer or one hundred, Dragora can save your small business money over full time staff and other information technology firms. We offer a wide variety of IT services from computer repair and virus removal to full network cabling, setup and administration. You can see some of the most common services and benefits below.
At Dragora Technologies we believe in being better than our competition in all aspects and and the benefits listed below are a real and tangible difference in comparison with most of our competitors.
Speed - We offer same-day service and are often finished with many tasks before our competition would arrive.
Low Prices - Our prices are 10-60% less than most of our competitors and there are no expensive service contracts to maintain.
Accessible/Reliable - We have heard the story all too often. "We used to have a computer guy, but we can't get in contact with him anymore." At Dragora we realize you don't want to get stuck in a computerized phone maze, play phone tag, or even get hung up on. We strive to pick up the phone every time it rings and put a live experienced tech on the phone to get your issue resolved fast.
Assigned Techs - When you call a corporate, or national IT support company, who does the work? Are they experienced? Are they familiar with your systems, goals and staff? With most IT firms a random tech is sent with unknown experience, qualifications
Expertise - With many of our competitors, you may get a qualified tech, or perhaps you'll get an inexperienced high school or college student who might misdiagnose your problem, resulting in wasted money, or a computer that will come back with more problems. At Dragora, we guarantee that we won't let anyone touch your computer unless they are thouroughly qualified with years of real world work experience.
Customer Service - Superb customer service is the difference between a company that is good and one that is great. At Dragora Technologies, we are committed to excellent, personal, customer service. We want you to tell your friends and family about us and look at us the same way you would a great family doctor. We're not happy unless you're happy.
