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Dragora Technologies ::
FAQs
1. Why use Dragora
Technologies as an IT Supplier?
Why use Dragora
Technologies as an IT Supplier?
- Lower Prices - On average our
prices are lower than our major competitors such as CDW, Software
House and Insight. Being honest, it is unrealistic to state
that our prices will always be lower due to purchasing differences
on particular products and due to the fact that often IT prices are
set in a fluid manner rather than using a hard percentage; however,
we're confident that over a period of time you'll save a
significant amount of money and that's what's important, a
difference that affects your bottom line.
- Faster Delivery - Many IT
suppliers only have one warehouse. CDW, for instance, has one
warehouse in Illinois. Due to the fact that we work with
distributors with decentralized warehousing, on average you'll
receive equipment 1-2 days faster without paying any more for
shipping. Merchandise located closer to your location results
in lower shipping costs and faster delivery, reducing IT wait time
and accelerating project completion.
- Backorder Notification - As
a former Network Administrator I know what its like to order a
needed product, wait for the product and call the IT supplier when
the product doesn't show up only to find out that the product is
backordered and won't be in for some time. Many other
resellers won't tell you that a product is backordered just to
prevent you from going to a competitor. At Dragora we feel that this is a
horrible business practice which can easily make you look bad.
Sometimes, such as when a manufacturer is backed up, or when a
specified product is unavailable due to unpopularity, or it is
nearing discontinuation, products may not be in stock or may be on
backorder. While there isn't much that can be done about this
we pledge to tell you if something is on backorder because its just common courtesy.
- Less Backorders - As stated above,
sometimes backorders cannot be avoided; however, compared to our
competition we're able to greatly reduce the likelihood of a
backorder occurring due to poor inventory control, a major cause of
backordered products. At Dragora Technologies we deal directly
with four major distributors, each stocking hundreds of thousands of
IT products and we're constantly expanding the amount of suppliers
we do business with. This means that our eggs are not all in
one basket and that our supply system is fault tolerant. If
for some reason none of our suppliers can obtain a product we are
able to go outside our normal supply chain and often drop ship the
product from another third party business partner. Together,
these strategies greatly reduce backorders while giving your IT and
accounts payable departments a single point of contact to make life
much easier. The end result is that you get the equipment you need
in a timely manner, you look good and projects get started and
completed faster.
- Emergency Part Delivery - For the
times when a critical part goes down, or when a new part is needed
now, we offer an emergency part delivery service. This service
is currently available within a 120 mile radius of our office
location in Bellmawr, NJ. This covers most of the major cities
in the Northeast. For a fee we can pick up most popular
products from our local warehouse and deliver them to your location
within minutes or a couple of hours rather than a day or two like
most of our competitors. Due to the hours of our warehouses we
can only offer this service during normal business hours; however,
this could save thousands of dollars in downtime, offer the chance
to replace a faulty part at night when things aren't quite so hectic,
or get a critical project started and completed that much sooner.
Our priority part service is just on more tool you can use to make your
department look better.
- Availability, Commitment and
Personal Service - As the owner of Dragora Technologies I am able to
offer you unsurpassed availability, commitment and personal service.
If you have a problem, or need something fast, you'll be dealing
with someone that has the authority to make decisions quickly.
I can usually be reached long after my competitors have left their
offices during the week and I can be contacted during the weekend as
well. All of our business is done via fax, phone, or email.
I take pride in my personal service and it is the way that I prefer
to do business. If you ever have a problem you can contact me
directly and together we will address any concerns.
Each
point above represents a major advantage over our competition and
serves to make your IT department faster and more efficient.
To setup an account today call us at (856) 931-0074.
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